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All the Products sold by The Butcher through this site/catalogue are sold subject to these Terms and Conditions. By submitting your order for processing by The Butcher Online, you confirm and affirm that you have read, understood and agree to the Terms and Conditions.
Customers may place their order via:-
a. Email : online@thebutcher.com.sg
b. This web site's ordering system
c. Telephone : 6472 0073
d. Facsimile : 6472 0078
The Butcher will make every effort to ensure that the prices, details and sizes of Products detailed by The Butcher Online are correct but The Butcher reserves the right to vary the price and other details of the Products without notice.
Although The Butcher takes care in stating product prices, there may be cases where human errors will lead to a misrepresentation, as such, the company reserves the right to charge correct prices. It will also not be held responsible for any mistakes in price or cost representation.
Discrepancies between the on-line bill/order price and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. The Butcher reserves the right to adjust the final bill after the on-line bill/order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.
Payment for Products ordered through The Butcher Online can be made by the cash or cheque on delivery. If paying by cheque please specify when submitting your order if you will be home for the delivery. If you are leaving a cheque with another person other than the authorized signatory, The Butcher will phone before delivery and confirm the total price of the order, so that the cheque can be written out in advance.
Cheques are to be made payable to "The Butcher (Singapore) Pte Ltd".
The Butcher will only deliver to mainland Singapore.
Placement of Orders for Delivery:
| Delivery Day |
Order Placed |
Delivery Time |
| Monday to Saturday |
Before 5:00pm |
Next Day
- 10:00am-1:00pm;or
- 2:00pm-5:00pm; or
- 5:00pm-7:00pm
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| Monday to Saturday |
Before 7:00pm |
Next Day
- 2:00pm-5:00pm; or
- 5:00pm-7:00pm
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No delivery on Sundays or Public Holidays
Delivery Charges:
| Total Amount of Order |
Delivery Charge |
| Above $100 |
No Charge |
| Below $100 |
$10 |
The Customer may vary or cancel the order up to the point in time that The Butcher has commenced processing the order and the Customer will not incur any cost in doing so. Customers must contact The Butcher via telephone at 6472 0073 to cancel or change an order
Subject to the Customer's consent, The Butcher may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.
If there is no prior consent from the customer for a substitution, no substitution shall be made.
The Butcher shall use its best efforts to ensure that orders are filled correctly. Any discrepancies shall be dealt with in the following manner: (a) if any Product proves to have been delivered in a damaged condition, or if the Product proves to be out of date, or if a Product which was ordered and invoiced is not included in the delivery, or if the wrong Product is delivered, The Butcher shall either refund to the Customer the value of that Product, or replace the Product. (b) if any Product which was not included in the Customer's order is delivered to the Customer by mistake, The Butcher reserves the right to collect the wrong Product.
Refunds shall be made by way of cheque payment which shall be mailed to the Customer, or in the form of cash.
The Butcher reserves the right to amend these Terms and Conditions in its sole discretion. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and The Butcher shall have no responsibility to notify the Customer of any changes to the Terms and Conditions.
Member's past orders will be purged after 01 year. |
